Megayatra.com
Explore
Flights Hotels Cabs Trains Buses Holiday Packages

Cancellation Policy

How cancellations, deadlines and charges are handled across flights, hotels, holiday packages and visa services booked through MegaYatra.com.

Mega Yatra (OPC) Pvt. Ltd. Governed by Indian Law Last Updated 2026

At MegaYatra.com, we understand that travel plans may change due to unforeseen circumstances. This Cancellation Policy outlines the terms governing the cancellation of bookings made through our platform. As MegaYatra.com acts as a travel booking platform and facilitator, all cancellation requests are processed in accordance with the policies of the respective airlines, hotels, holiday package providers, visa service providers, insurance companies, and other travel suppliers.

By making a booking through MegaYatra.com, you acknowledge and agree to this Cancellation Policy.

Section 01

General Cancellation Policy

All cancellations are subject to the terms and conditions of the respective travel service provider. Cancellation charges, eligibility, and deadlines vary depending on the type of booking, fare rules, supplier policies, promotional offers, and the timing of the cancellation request.

Section 02

Flight Ticket Cancellations

Flight ticket cancellations are governed entirely by the airline's fare rules. Cancellation charges may include:

  • Airline cancellation fees.
  • Non-refundable fare conditions.
  • No-show penalties.
  • Applicable service charges.
  • Fare differences where applicable.
Certain promotional, discounted, or special fare tickets may be non-cancellable and non-refundable.

Section 03

Hotel Booking Cancellations

Hotel cancellations are subject to the cancellation policy selected at the time of booking. Depending on the booking conditions:

  • Free cancellation may be available before the specified deadline.
  • Late cancellations may incur one or more night's accommodation charges.
  • Non-refundable bookings cannot be cancelled without penalty.
  • Failure to check in ("No-Show") may result in the full booking amount being charged.

Each hotel's cancellation policy will prevail.

Section 04

Holiday Package Cancellations

Holiday package cancellation charges depend upon:

  • Date of cancellation.
  • Departure date.
  • Supplier commitments already made.
  • Hotel and transportation cancellation policies.
  • Seasonal demand and promotional conditions.

Cancellation charges generally increase as the departure date approaches.

Section 05

Visa Assistance Services

MegaYatra.com provides visa assistance services, including documentation guidance and appointment scheduling. Once visa processing or related administrative services have commenced, service fees are generally non-cancellable and non-refundable unless otherwise agreed in writing.

Government visa fees, embassy charges, VFS fees, biometric charges, courier fees, and third-party service fees are governed by the policies of the respective authorities and service providers.

Section 06

How to Request a Cancellation

Customers wishing to cancel a booking should contact MegaYatra.com through our official customer support channels and provide:

  • Booking reference number.
  • Passenger or guest name.
  • Contact information.
  • Reason for cancellation (if applicable).

Additional verification or supporting documents may be requested before processing the cancellation.

Section 07

Cancellation Charges

Cancellation charges may include:

  • Airline cancellation fees.
  • Hotel cancellation charges.
  • Tour operator penalties.
  • Supplier administrative fees.
  • Visa assistance service charges.
  • Platform or service fees charged by MegaYatra.com, where disclosed.

The final cancellation amount will depend on the applicable supplier policies.

Section 08

Refund Following Cancellation

Where a booking qualifies for a refund after cancellation, the refund will be processed in accordance with the supplier's refund policy and MegaYatra.com's Refund Policy. Processing times vary depending on the supplier, payment gateway, and financial institution.

Section 09

Changes by Suppliers

Airlines, hotels, and other travel suppliers may modify or cancel services due to operational requirements, weather conditions, government regulations, technical issues, or other circumstances beyond MegaYatra.com's control.

In such cases, cancellation, rescheduling, refunds, or alternative arrangements will be subject to the policies of the respective supplier.

Section 10

Force Majeure

MegaYatra.com shall not be held responsible for cancellations resulting from events beyond its reasonable control, including but not limited to:

  • Natural disasters.
  • Severe weather conditions.
  • Government travel restrictions.
  • Public health emergencies or pandemics.
  • Political unrest or civil disturbances.
  • Airport closures.
  • Airline operational disruptions.
  • Strikes or industrial actions.
  • War, terrorism, or security incidents.

Refunds or travel credits in such situations will be determined by the respective supplier.

Section 11

Customer Responsibilities

Customers are responsible for:

  • Reviewing the cancellation policy before confirming a booking.
  • Requesting cancellations within the applicable deadlines.
  • Providing accurate booking information.
  • Monitoring communications from MegaYatra.com and the travel supplier regarding booking updates.

Failure to comply with supplier deadlines may result in additional cancellation charges or the loss of refund eligibility.

Section 12

Fraudulent or Misuse of Services

MegaYatra.com reserves the right to refuse cancellation requests or suspend bookings where fraudulent activity, misuse of promotional offers, unauthorized transactions, or violations of our Terms and Conditions are suspected.

Section 13

Limitation of Liability

MegaYatra.com acts solely as an intermediary between customers and travel service providers. We are not responsible for cancellation decisions, operational disruptions, or policy changes made by airlines, hotels, tour operators, visa authorities, insurance providers, or other third-party suppliers.

Our responsibility is limited to facilitating cancellation requests in accordance with the applicable supplier policies.

Section 14

Policy Updates

MegaYatra.com reserves the right to modify or update this Cancellation Policy at any time without prior notice. The latest version will always be available on megayatra.com, and continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you wish to cancel a booking or require assistance regarding cancellation charges, please contact the MegaYatra.com Customer Support Team. Our team is committed to providing professional, transparent, and timely assistance while ensuring that all cancellation requests are handled in accordance with the applicable supplier policies.